Writing operational procedures is too slow and does not fit well into "internet speed" business cycles. Reading even the best-written procedures causes mishaps due to the inability to transfer technique, history and nuances.
KnowledgeKeeper is a cloud based video procedure system that supervisors use to capture their best work and changes while they are doing their best work and making changes. Using a mobile device, laptop or desktop computer, supervisors can capture, upload, search, play and securely share their video procedures, methods and observations.
Once uploaded into KnowledgeKeeper every word in every video procedure is searchable and they can securely share those videos with everyone on their team. The cumulative effect of a group of mechanics, operators, technicians and electricians using their smart phones or video cameras as "pencils" results in a company KnowledgeKeeper that is the cornerstone of human performance in day to day field operations.
Video procedures are the answer for many operations managers because they have unique features that are not found in written artifacts.
Video procedures can compress time, show technique and most importantly to the Ops Manager and the field operator: Video procedures can instill confidence that improves the quality and safety of work. OpCon leverages these three qualities of video procedures into every KnowledgeKeeper feature that we design.
User Generated Video Procedures
Our customers taught us that one person in a company can not make all of the video procedures. User Generated Video either by smart phone or by pocket video camara enables a company's best employees to capture and share what they do best.
Promising approaches to several business challenges facing the energy and utilities industries.